Why can’t Teen accounts play Mature rated games? 

Teen accounts are built to balance independence with appropriate content boundaries. While they allow access to a broader range of games than Child accounts, they still follow ESRB guidelines to restrict content that may not be suitable for users under 17. 

What Teen accounts can access 

Teen accounts typically have access to: 

• ESRB E (Everyone) games 

• ESRB E10+ (Everyone 10+) games 

• ESRB T (Teen) games 

Teen accounts are restricted from: 

• ESRB M (Mature 17+) games 

• ESRB AO (Adults Only 18+) games (where applicable) 

Why Mature games are blocked 

Mature-rated games are restricted on Teen accounts because they may include: 

• Intense or realistic violence 

• Strong or frequent profanity 

• Sexual content or suggestive themes 

• Depictions of drug or alcohol use 

• Other adult-oriented narrative elements 

These restrictions help ensure that content aligns with developmental appropriateness standards for teens.